Use of the website

By browsing and using this website, you agree to comply with the following terms and conditions of use, which together with the Privacy Policy govern the relationship between JOIA Sàrl and you in relation to this website. The term “you” refers to the user or visitor of this website. If you disagree with any part of these terms and conditions, please do not use this website.


Unless otherwise stated, JOIA Sàrl owns all copyright in the material on the website.
All registered and unregistered trademarks used on the website are the property of their respective owners.

All copyright, data, text, software, images, graphics, trademarks, logos, interfaces, photographs and other intellectual property (Content) on the website are owned, controlled or licensed by JOIA Sàrl. Except for viewing the content for personal and non-commercial purposes, JOIA Sàrl does not grant you any right to use the website or the content unless it expressly consents to this in writing.


By taking out a subscription with JOIA Sàrl, the Member acknowledges having read the services offered and declares to subscribe to a nominative and non-transferable subscription formula authorizing him or her to participate and use the facilities of the JOIA Sàrl Studio, according to the prices and financial terms. indicated in this contract.

The contract binds the Member and JOIA Sàrl. The contract is personal and is not transferable without the prior agreement of JOIA Sàrl. The transfer fee is CHF 50.-.

General conditions for studio classes

By registering for courses at JOIA Sàrl, the Member accepts the general conditions as set out on the JOIA Sàrl website.

Although JOIA Sàrl strives to offer all its courses on time, courses are subject to change or cancellation without notice.

Teachers are subject to change without notice.

JOIA Sàrl is not responsible for refunding, transferring or offering compensation of any kind for courses that are late, changed or canceled for any reason.

If the Member cannot attend a class for any reason, they cannot transfer their session/class booking to anyone else.

Any absence or no-show will result in the loss of this visit. If the Member does not attend a booked class/session, they will not be refunded.

Late entry after the start of the
class session will not be authorized.

By participating in the courses, the Member grants JOIA Sàrl authorization to take photos for communication or promotional purposes.

JOIA Sàrl is not responsible for the security of Members' personal belongings and assumes no responsibility for the theft of personal objects and valuables within the premises.

Members must follow all instructions given by JOIA Sàrl teachers, and acknowledge that any failure on their part will be at their own risk and may result in injury.

Members understand that JOIA Sàrl courses can be physically demanding and participate voluntarily in
having full knowledge of the risk of personal injury, loss of property or death.

Classes are not recommended for anyone under the age of 16.

Course cancellations can be made via the BSport app up to 24 hours before the course without penalty.

JOIA Sàrl reserves the right to refuse entry at any time.

Reservations must be made through the app or website widget.

Payment must be made at the time of booking and/or purchasing the subscription. To book a class, Members must have credits in their account or pay at the time of booking.

The Member acknowledges having been examined by a qualified health professional within the last six months and that he or she is in good physical health and capable of performing all physical exercises.
Pilates on Reformer.


JOIA Sàrl may modify the offer and prices at any time. Changes will be communicated in writing or in any other appropriate manner.

All prices are indicated in francs
Swiss Francs (CHF) and all transactions are processed in Swiss Francs (CHF).

All prices correct at time of online publication.

All items are promoted in good faith to be available at the time of ordering.

JOIA Sàrl reserves the right to modify prices and errors
printing without notice.

JOIA Sàrl does not offer refunds, suspensions or extensions of services in the event of a change of mind or
address change.

Interruption of classes

JOIA Sàrl reserves the right to close the studio for up to 5 weeks per year without any form of compensation:

The schedule may be reduced depending on the absence of other Members, for example during the summer school vacation period. JOIA Sàrl will maintain group lessons for a minimum number of 3 people. In the event of a lack of sufficient participants for this type of course, the course will be canceled.

In the event of operational closure of the studio as well as a failure of up to 2 weeks and which are not the responsibility of JOIA Sàrl (case of force majeure), the participant is not entitled to compensation. If the closure lasts more than 2 weeks, the contract or the duration of the offer is automatically extended to the closing date which exceeds 2 weeks.

Use of premises and equipment

The Member must respect opening hours and class schedules.

Upon arrival, the Member must remove their shoes in the entrance hall and then go to the changing rooms.

It is forbidden to smoke, bring food or animals into the Studio de JOIA Sàrl. This prohibition also extends to accompanying persons, non-members, found within the Studio.

Internal rules, order and hygiene

It is forbidden to train topless.

It is obligatory to clean the equipment used during the session with the spray provided.

Civil liability / Bodily injury

JOIA Sàrl is insured for damage involving its liability and that of its staff. The purpose of this insurance is to guarantee JOIA Sàrl against the financial consequences of civil liability incurred for damage caused to others as a result of operation: bodily injury, material damage.

JOIA Sàrl cannot be held responsible in the event of an accident resulting from non-observance of safety instructions or inappropriate use of devices or other installations.

For his part, the Member is invited to take out a personal civil liability insurance policy covering him for all damage he could cause to third parties, of his own doing, during the exercise of the Studio's activities.

Immediate termination of the contract

The Member acknowledges to the management of JOIA Sàrl the right to exclude from the establishment any person including himself, presenting an attitude, behavior or behavior which would be contrary to good morals, or notoriously embarrassing for other Members, or not in compliance with this contract or internal regulations of Studio de JOIA Sàrl.

Non-compliance with articles 9 and 10 or derogatory behavior towards the teacher will result in immediate termination of the contract. Any course balance on the card is non-refundable.

Changes to terms and conditions

JOIA Sàrl reserves the right to modify the terms of the general conditions at any time.

The general conditions are accessible on the Studio JOIA Sàrl website at the following address: www.joia-studio.com

Applicable law and forum

These general conditions are subject to Swiss law. The forum is in Neuchâtel.